At this time our Assessment & Collection Departments are experiencing a high volume of calls. To save time and avoid waiting on hold, answers to your questions may be found in our FAQ's online: https://www.jacksongov.org/.../faq-collection-2022.pdf
Number one question our customer service associates receive is, "I already paid online, why did I still get a bill? Answer to the question is listed in graphic below and is part of our FAQ's.
Original source can be found here.
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